Shufflescape Support

Contact

Email: contact.labyrinthlab@gmail.com

Restore Purchases (World Unlocks)

If you bought a World unlock and it’s not showing up:

1. Open Shufflescape
2. Go to Settings
3. Tap Restore Purchases

Notes:

• Restores purchases made with the same Apple ID.
• If you’re using TestFlight/Sandbox, make sure you’re signed into the correct sandbox account on the device.

Troubleshooting

• No sound: Check in-game Settings.
• Game won’t load / freezes: Force quit the app and reopen.
• Purchase button doesn’t work: Confirm you have internet access and try again.

Send a good bug report

Please include:

• Device model (e.g. iPhone 15)
• iOS version
• App version + build number (from Settings app or in-game if shown)
• What you expected vs what happened
• Steps to reproduce

Last updated: 2026-02-22